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Patient Satisfaction Survey
Patient Satisfaction Survey
We would like to know how you feel about the services we provide so we can make sure we are meeting your needs. Your responses are directly responsible for improving these services. All responses will be kept confidential and anonymous. Thank you for your time. Please select the point value associated with how you would describe each aspect of our business. Great:3 Average: 2 Poor: 1
Please select at what clinic you were seen:
Northwest Medicine
Northwest Neurosciences
Northwest Physical Therapy
Email
*
How would you rank your ability to schedule an appointment?
3 Great
2 Average
1 Poor
How convenient are the hours our center is open?
3 Great
2 Average
1 Poor
How promptly do we return your calls?
3 Great
2 Average
1 Poor
How would you rank the amount of time you spent in the waiting room?
3 Great
2 Average
1 Poor
How would you rank the amount of time you spent in the exam room?
3 Great
2 Average
1 Poor
How well did your Physician or Physician Assistant listen to you?
3 Great
2 Average
1 Poor
How would you rank the amount of time your Physician or Physician Assistant spent with you?
3 Great
2 Average
1 Poor
How well did your Physician or Physician Assistant answer your questions?
3 Great
2 Average
1 Poor
How would you rank the advice and treatment your Physician or Physician Assistant provided you?
3 Great
2 Average
1 Poor
How friendly and helpful were the nurses and medical assistants during your visit?
3 Great
2 Average
1 Poor
How helpful were our nurses and medical assitants in answering your questions?
3 Great
2 Average
1 Poor
How promptly did our nurses and medical assitants return your calls?
3 Great
2 Average
1 Poor
How friendly and helpful was our reception staff when you arrived at our office?
3 Great
2 Average
1 Poor
How would you rank our appointment reminder calls?
3 Great
2 Average
1 Poor
How would you rank your length of hold time with our reception staff?
3 Great
2 Average
1 Poor
How would you rank the cleanliness of our building and facility?
3 Great
2 Average
1 Poor
How would you rank the location of our facility and ease of finding us?
3 Great
2 Average
1 Poor
How likely would you be to reccomend Northwest Medical Center to a friend or family member?
3 Great
2 Average
1 Poor
What do you like best about Northwest Medical Center?
What do you like least about Northwest Medical Center?
What suggestions do you have to improve our facility, services or staff?